how to reset your outlook profile

the simplest way to fix most outlook issues

why?

Resetting your outlook profile can fix many outlook issues. Anthing from Oulook not loading to a plethora of weird bugs.

alright how do I do it?

  1. Close outlook entirely, every window must go

  2. On your keyboard press + R to open the run window

  3. In the Open box type “outlook.exe /profiles” and press Enter or click okay
    the Windows run dialog

  4. On the Choose Profile screen click Options then click New
    the Outlook Choose Profile dialog with Options and new highlighted

  5. On the New Profile screen enter a profile name (I usually go with New but put whatever you want) then press OK
    the Outlook New Profile dialog with the word new in the profile name field and the OK button higlighted

  6. You should be presented with this setup screen from here you can proceed to sign in with your outlook account as usual.
    the Outlook Login Screen with an email address typed in and a connect button

  7. Once you have added your account you should see a screen like this. Uncheck “Setup Outlook on my phone, too” and then press Done
    the Outlook Account Successfully added screen with the Setup Outlook on my phone, too checkbox underlined

  8. Finally back at the Choose Profile screen make sure the new profile we created is selected, check Set as default profile and click OK
    the Outlook Choose Profile dialog with set as default profile checked

  9. That’s it your outlook profile is reset. Give it a bit to load.
    Maybe grab a Coffee, Tea, Beer, or Whiskey while you wait. I won’t judge.